The highly successful Sage product family has found an award winner with its ACT! Software (www.act.com). This industry-leading contact and customer management software assists business with their sales and other functions where management of contact details, and customer information is critical. ACT software has products that will meet the need of any size business or sales group.
Act solutions relate all activities to a contact record including meetings, calls, and to-dos. This software helps develop strong customer relationships and encourages follow-up. It allows employees to track customers through the sales process and increases overall sales effectiveness.
ACT's mobile solution is will be important if you have a large traveling contingency. It allows your employees to link to your ACT data from their Palm OS or Pocket PC giving them instant access from any location..
Features available with the ACT! solution include:
- Address book w/ contact detail
- Calendar pop-ups
- Alarms / Reminders
- Incomplete activity rollover
- Contact grouping
- Unlimited notes and history
- Call history
- To do lists
- Activity notes
- PDA synchronization
The ACT family of software includes the following products:
- ACT! 2006 ( for teams networking up to 10 users or workforces of any size working independently).
- ACT! Premium for Workgroups ( for teams networking up to 50 users ) - provides advanced workgroup functionality for administration, security, and opportunity tracking.
- ACT! Premium for Web ( for teams of up to 50 users with multiple offices, remote workforces or a preference for a Web-based software application)
- Accounting integration
There are several factors to evaluate when making evaluating ACT and other contact and CRM suites:
- Sales approach by your company
- Mobile requirements
- Integration requirements
- System resources: Not usually an issue, but sometimes small business environments are on over-taxed hardware already.