Identity software is used to manage the relationships between customers and business, and businesses and employees. ID software provides user authentication and authorization.
These software verification products offer many solutions including user ID login with password to ensure secure remote access to data for employees, partners, customers, etc. Other identification tools include finger scanning, hand geometry, smart cards and more.
The Patriot Act requires identification compliance for some industries. ID programs can help meet these requirements.
Some products concentrate on customer relationships. They may come with customer relationship management (CRM) software or tools to integrate with CRM software. Products that focus on employer/employee relationships may include time and attendance monitoring and other features. Products may include background check modules as part of identity verification.
Features of Identity verification software may include:
- Single customer view (consolidating customer info)
- Merging customer databases
- Login-in / password
- Finger scanning
- Hand geometry verification
- Time and attendance monitoring
- Patriot act compliance
Major Vendors of software for ID include:
- Identicomm
- VM Pro
- IBM – Tivoli (this is the de facto standard)
- IR Recognition Systems
Factors to consider when evaluating your ID verification software needs include:
- Do you need Interface other groups such as state reporting
- Layout and security needs of organization
- Vendor history (they come and go in this industry, and leave no support)
- Full system needs (photography, security devices, manual stations, locks and alarms, etc.)
- Service vs. in-house
- Requirements of outside agency or government regulation