Work order software is used by businesses to create and track maintenance work orders. An automated system should increase the efficiency of the organization allowing for time management improvement, parts tracking, prioritization and work order status tracking. This software tool should reduce down time and increase productivity for the business.
Software for work orders is frequently part of other business management systems. This reduces the need for expensive integration costs.
Features commonly provided in software for work order tracking include:
- Scheduled maintenance tracking
- Work order dispatch
- Forms and templates
- Equipment and parts required for service
- Work order status
- Prioritization
- Maintenance history
- Interface to inventory, and billing and time tracking systems
Major Vendors of work order tracking software include:
- Facility Wizards
- Ayanova
- DataStream
- True System Inc.
- Cogs
Many businesses have business management programs that include work order software as part of a whole package solution. These may be the best solution depending on the nature of your business. Some other factors to consider when selecting software to manage your work orders includes:
- Does your business use internal work orders only or do you frequently work with outside teams.
- Minutia needed tracked – some handle detail levels such as equipment, parts, history, etc. while others do not
- Interfacing to time and payroll and other business management systems
- Personnel management styles – some software packages work well with matrix or team management, some do not
- System resources - Not usually an issue, but sometimes small business environments are on over-taxed hardware already.